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FREQUENTLY ASKED QUESTIONS
How do I view the lots?
All lots for sale are featured in this auction catalogue. The
number listed next to each image is the lot number and
should be used as a reference during bidding or for any
information requests. The lots in this sale may be viewed
through any of the following:
i. Previews and Viewings – Details listed in the Sales and
Enquiries section of the printed catalogue
ii. The online auction catalogue available on
saffronart.comiii. The printed auction catalogue
iv. The mobile auction catalogue available for download
on your mobile device
What do you mean by ‘Condition of Lots’?
All lots will be shipped out in an ‘as is’ condition, meaning
that the item is sold with all existing faults and imperfections.
Saffronart encourages all potential buyers to inspect
each item carefully before bidding and to not rely on an
illustration of any item given in the catalogue. Condition
reports for all lots are available as a free service, online or
upon request by email, fax, or telephone.
What are special lots?
Lots marked as "Art Treasures" and/or "Antiquities" and/or
“Non Exportable” under the Antiquities and Art Treasures
Act, 1972 cannot be exported outside India. Buyers are solely
responsible for meeting the requirements of the Antiquities
and Art Treasures Act, 1972 or any related state legislation.
What are Price Estimates?
Each lot has a price range listed. These estimates are based
on characteristics of the lot such as condition, quality, rarity,
provenance. These estimates are provided only as a guide for
buyers and do not include buyer’s premium or applicable
taxes. If applicable there is a link for pricing achieved for
similar art works at auction available next to the lot in the
online catalogue. Price estimates may be subject to revision.
What is a Reserve Price?
Unless stated otherwise, all lots offered in the auction are
subject to a reserve price, which is the minimum price that
the lot may be sold for. No lot will be sold below its reserve
price and the reserve price will not exceed the low price
estimate. Reserve prices are confidential and will not be
disclosed.
How do I register to bid?
Bidders are advised to register at least 24 hours in advance
of the sale. Bidders may choose to register online or send
in their details to Saffronart and we will process the details
for you. Saffronart requires the following details from a first
time bidder to register and process an approval to bid:
i. Name
ii. Address
iii. Telephone Number
iv. Email Address
v. Know Your Customer (KYC) documents
vi. Credit card information/financial references/deposits
In some cases, Saffronart may request for a bidding limit
value which is a per lot limit based on your current bid value.
If you have bid or been approved to bid with us before,
please use your Saffronart login and password to accept the
Conditions for Sale online. Please note the invoicing details
provided at the time of registration cannot be changed after
the sale.
How do I Bid?
i.
Bidding Online: Once you have identified the lot
that you would like to bid on, click on "Bid Now" and
enter either the bid amount for regular bidding, or a
maximum price for proxy/automatic bidding. Regular
bidding is the method by which you actively participate
in the bidding process by entering the next valid bid (or
one of a higher value) each time you are outbid. Your
screen will display the next (minimum) valid bid, based
on a predetermined increment. You may enter a bid
at that exact value only. You may also view the entire
bid history prior to making your decision. After you
enter your bid, it is advisable to view the bid history to
verify that your bid has been recorded. Please note that
bidders may be contacted during the auction for bid
verification in order to protect all bidders and maintain
the efficacy of the process.
ii.
Bidding on the Phone: Saffronart accepts requests
from bidders to place bids on the phone with our
staff depending on availability. To avail of this service,
you must be registered as a bidder. Please note that
the number of telephone lines available for telephone
bidding may be limited and this facility is provided at
Saffronart’s discretion.
iii.
Bidding on the Mobile: Bidders may download a
software application from Saffronart onto their eligible
mobile device and use it to place bids during the sale.
To avail of this service, you must be registered as a
bidder. Download the app from the iTunes App store
or the Google Play store.
iv.
Absentee/Proxy Bids: Bidders may place bids prior to
the sale either online or in writing by submitting the
absentee/proxy bid form. See the Absentee/Proxy Bid
Form available at the back of the printed catalogue, or
on the website.
What are bid increments?
Any new bid must be greater than the current highest bid
by a minimum increment. The next valid bid amount is the
current highest bid plus the minimum increment value. The
auctioneer may vary the increments during the course of
the auction at his or her discretion. Online bids however, are
accepted only at the next valid bid based on the minimum
increment. Please refer to the bid increments printed at the
back of the catalogue (on the reverse of the Absentee/Proxy
Bid Form).
Can a bid be cancelled?
Once the auction has started, bids may not be cancelled
by a bidder. Absentee/Proxy bids may be altered prior to
the start of the auction. Absentee/Proxy bids placed online
may be lowered if the bidder has not reached their proxy
(maximum) value. Saffronart reserves the right to cancel a
bid at its discretion if it considers it necessary to do so.
What is the currency of bidding?
Bids may be placed in US Dollars (USD) or Indian Rupees
(INR). However, only buyers in India may pay for their
purchases in INR at the close of the auction. All other
buyers must complete payment in USD. Certain lots have
been marked with the sign . These lots are not situated in
India and thereforew, may only be bid for and purchased in
USD. Persons residing in India wishing to bid in USD must
be eligible under the various foreign exchange regulations
to make payments overseas. Please contact Saffronart for
further details. Please see the exchange rate section in our
Conditions for Sale online.
What is an Opening/Start Bid?
The opening/start bid is the value at which the auction
house starts the bidding on a particular lot.
Absentee/proxy bids received before the start of the auction
will be recorded as follows:
i.
If the absentee/proxy bid is less than the opening
bid value it will be recorded and displayed below
the opening bid value at the time of the start of the
auction in the bid history for that particular lot.
ii.
If the absentee/proxy bid is greater than the opening
bid value and is less than the next valid bid for that
lot (based on the minimum increments) it will be
recorded and displayed as the current highest bid
above the opening bid value at the time of the start
of the auction in the bid history for that particular lot.
The next valid bid in this case will be greater than the
current highest bid by a minimum increment, which
applies to that bid value.
iii.
Multiple absentee/proxy bids received on a particular
lot before the start of the auction will be recorded and
displayed in the bid history of the lot according to the
values with the highest bid being the current valid bid
at the time of the start of the auction. Absentee/proxy
bids received at the same value will be prioritised
based on the time of receiving the bids and will be
shown in the bid history of the lot.
How do I track my bids?
Under ‘My Bids’ on the page "My Auction Gallery", bidders
can keep track of their bids. For ease of tracking bids, bidders
are advised to assign bidding nicknames to themselves
when prompted.
The most updated bid values shall be shown only when
the page on the website containing the information on bid
values is refreshed, which shall happen either automatically
at regular intervals (indicated at the top of the page), or
when a bidder clicks on the "click to refresh immediately"
link on the page, or on the "refresh" or "reload" button on
his/her internet browser. After the values on the page have
been refreshed, any changes in bid values shall not be visible
to the bidder until the values are refreshed again whether
automatically or by the bidder.
We encourage bidders to set absentee/proxy bids for lots
they are interested in well in advance of the closing time for
a lot.
When does a lot sell? What are closing and winning
bids?
The closing bid for a lot is the highest bid at the time a
particular lot’s bidding has ended. No further bids can be
made at that point. The closing bid is considered a winning
bid, only if the bid equals or exceeds the reserve price. If the
closing bid on a particular lot is below the reserve price,