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FINE JEWELS AND OBJETS | Online Auction
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FREQUENTLY ASKED QUESTIONS
How do I view the lots?
All lots for sale are featured in this auction catalogue.
The number listed next to each image is the lot number
and should be used as a reference during bidding or for
any information requests. The lots in this sale may be
viewed through any of the following:
i. Previews and Viewings – Details listed in the “Sales
and Enquiries” section of the printed catalogue
ii. The online auction catalogue available on
saffronart.comiii. The printed auction catalogue
iv. The mobile auction catalogue available for
download on your mobile device
What do you mean by ‘Condition of Lots’?
All lots will be shipped out in an ‘as is’ condition,
meaning that the item is sold with all existing faults
and imperfections. Saffronart encourages all potential
buyers to inspect each item carefully before bidding
and to not rely on an illustration of any item given in
the catalogue. Condition reports for all lots are available
as a free service, online or upon request by email, fax, or
telephone.
What are special lots?
Lotsmarked as “Art Treasures” and/or “Antiquities” under
the Antiquities and Art Treasures Act, 1972 cannot be
exported outside India. Buyers are solely responsible for
meeting the requirements of the Antiquities and Art
Treasures Act, 1972 or any related state legislation.
What are Price Estimates?
Each lot has a price range listed. These estimates are
based on characteristics of the lot such as condition,
quality, rarity, provenance. These estimates are provided
only as a guide for buyers and do not include buyer’s
premium or applicable taxes. If applicable there is a
link for pricing achieved for similar art works at auction
available next to the lot in the online catalogue. Price
estimates may be subject to revision.
What is a Reserve Price?
Unless stated otherwise, all lots offered in the auction
are subject to a reserve price, which is the minimum
price that the lot may be sold for. No lot will be sold
below its reserve price and the reserve price will not
exceed the low price estimate. Reserve prices are
confidential and will not be disclosed.
How do I register to bid?
Bidders are advised to register at least 24 hours in
advance of the sale. Bidders may choose to register
online or send in their details to Saffronart and we
will process the details for you. Saffronart requires the
following details from a first time bidder to register and
process an approval to bid:
i. Name
ii. Address
iii. Telephone Number
iv. Email Address
v. Know Your Customer (KYC) documents
vi. Credit card information/financial references/
deposits
In some cases, Saffronart may request for a bidding limit
value which is a per lot limit based on your current bid
value.
If you have bid or been approved to bid with us before,
please use your Saffronart login and password to accept
the Conditions for Sale online. Please note the invoicing
details provided at the time of registration cannot be
changed after the sale.
How do I Bid?
i.
Bidding Online: Once you have identified the
lot that you would like to bid on, click on “Bid
Now” and enter either the bid amount for regular
bidding, or a maximum price for proxy/automatic
bidding. Regular bidding is the method by which
you actively participate in the bidding process
by entering the next valid bid (or one of a higher
value) each time you are outbid. Your screen will
display the next (minimum) valid bid, based on a
predetermined increment. You may enter a bid at
that exact value only. You may also view the entire
bid history prior to making your decision. After
you enter your bid, it is advisable to view the bid
history to verify that your bid has been recorded.
Please note that bidders may be contacted during
the auction for bid verification in order to protect
all bidders and maintain the efficacy of the process.
ii.
Bidding on the Phone: Saffronart accepts requests
from bidders to place bids on the phone with
our staff depending on availability. To avail of this
service, you must be registered as a bidder. Please
note that the number of telephone lines available
for telephone bidding may be limited and this
facility is provided at Saffronart’s discretion.
iii. Bidding on the Mobile: Bidders may download
a software application from Saffronart onto
their eligible mobile device and use it to place
bids during the sale. To avail of this service, you
must be registered as a bidder. Visit the Mobile
Bidding page under the “Services” section on
saffronart.comto download the app for devices
supported by iOS and Android.
iv. Absentee/Proxy Bids: Bidders may place bids
prior to the sale either online or in writing by
submitting the absentee/proxy bid form. See the
Absentee/Proxy Bid Form available at the back of
the printed catalogue, or on the website.
What are bid increments?
Any new bid must be greater than the current highest
bid by a minimum increment. The next valid bid amount
is the current highest bid plus the minimum increment
value. The auctioneer may vary the increments during
the course of the auction at his or her discretion. Online
bids however, are accepted only at the next valid bid
based on the minimum increment. Please refer to the
bid increments printed at the back of the catalogue (on
the reverse of the Absentee/Proxy Bid Form).
Can a bid be cancelled?
Once the auction has started, bids may not be cancelled
by a bidder. Absentee/Proxy bids may be altered prior
to the start of the auction. Absentee/Proxy bids placed
online may be lowered if the bidder has not reached
their proxy (maximum) value. Saffronart reserves the
right to cancel a bid at its discretion if it considers it
necessary to do so.
What is the currency of bidding?
Bids may be placed in US Dollars (USD) or Indian Rupees
(INR). However, only buyers in India may pay for their
purchases in INR at the close of the auction. All other
buyers must complete payment in USD. Certain lots
have been marked with the sign . These lots are not
situated in India and therefore, may only be bid for and
purchased in USD. Persons residing in India wishing to
bid in USD must be eligible under the various foreign
exchange regulations to make payments overseas. Please
contact Saffronart for further details. Please see the
exchange rate section in our Conditions for Sale online.
What is an Opening/Start Bid?
The opening/start bid is the value at which the auction
house starts the bidding on a particular lot.
Absentee/proxy bids received before the start of the
auction will be recorded as follows:
i.
If the absentee/proxy bid is less than the opening
bid value it will be recorded and displayed below
the opening bid value at the time of the start of
the auction in the bid history for that particular
lot.
ii.
If the absentee/proxy bid is greater than the
opening bid value and is less than the next valid bid
for that lot (based on the minimum increments)
it will be recorded and displayed as the current
highest bid above the opening bid value at the
time of the start of the auction in the bid history
for that particular lot. The next valid bid in this
case will be greater than the current highest bid
by a minimum increment, which applies to that
bid value.
iii. Multiple absentee/proxy bids received on a
particular lot before the start of the auction will
be recorded and displayed in the bid history of
the lot according to the values with the highest
bid being the current valid bid at the time of the
start of the auction. Absentee/proxy bids received
at the same value will be prioritised based on the
time of receiving the bids and will be shown in the
bid history of the lot.
How do I track my bids?
Under ‘My Bids’ on the page “My Auction Gallery”,
bidders can keep track of their bids. For ease of tracking