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FREQUENTLY ASKED QUESTIONS
How do I view the lots?
All lots for sale are featured in this auction catalogue. The
number listed next to each image is the lot number and should
be used as a reference during bidding or for any information
requests. The lots in this sale may be viewed through any of
the following:
i. Viewings (details listed in the Sales and Enquiries section
of the online catalogue)
ii. The printed auction catalogue
iii. The online auction catalogue available on
saffronart.comiv. The mobile auction catalogue available for download on
your mobile device
What do you mean by ‘Condition of Lots’?
All lots will be shipped out in an ‘as is’ condition, meaning
that the item is sold with all existing faults and imperfections.
Saffronart encourages all potential buyers to inspect each item
carefully before bidding and to not rely on an illustration of
any item given in the catalogue. Condition reports for all lots
are available as a free service, upon request.
What are special lots?
Lots marked as "Art Treasures" and/or "Antiquities" under the
Antiquities and Art Treasures Act, 1972 cannot be exported
outside India. Buyers are solely responsible for meeting the
requirements of the Antiquities and Art Treasures Act, 1972 or
any related state legislation.
What are Price Estimates?
Each lot has a price range listed. These estimates are based
on characteristics of the lot such as condition, quality, rarity,
provenance. These estimates are provided only as a guide for
buyers and do not include buyer’s premium or applicable
taxes. If applicable there is a link for pricing achieved for similar
art works at auction available next to the lot in the online
catalogue. Price estimates may be subject to revision.
What is a Reserve Price?
Unless stated otherwise, all lots offered in the auction are
subject to a reserve price, which is the minimum price that the
lot may be sold for. No lot will be sold below its reserve price
and the reserve price will not exceed the low price estimate.
Reserve prices are confidential and will not be disclosed.
How do I register to bid?
Bidders are advised to register at least 24 hours in advance
of the sale. Bidders may choose to register online or send in
their details to Saffronart and we will process the details for
you. Saffronart requires the following details from a first time
bidder to register and process an approval to bid:
(i) Name
(ii) Address
(iii) Telephone Number
(iv) Email Address
(v) Know Your Customer (KYC) documents
(vi) Credit card information/financial references/deposits
In some cases, Saffronart may request for a bidding limit value
which is a per lot limit based on your current bid value. If
you have bid or been approved to bid with Saffronart before,
please use your Saffronart login and password to accept the
Conditions for Sale online. Please note the invoicing details
provided at the time of registration cannot be changed after
the sale.
How do I Bid?
(i) Bidding Online: Once you have identified the lot that
you would like to bid on, click on "Bid Now" and enter
either the bid amount for regular bidding, or a maximum
price for proxy/automatic bidding. Regular bidding is the
method by which you actively participate in the bidding
process by entering the next valid bid (or one of a higher
value) each time you are outbid. Your screen will display
the next (minimum) valid bid, based on a predetermined
increment. You may also view the entire bid history prior
to making your decision. After you enter your bid, it
is advisable to view the bid history to verify that your
bid has been recorded. Please note that bidders may be
contacted during the auction for bid verification in order
to protect all bidders and maintain the efficacy of the
process.
(ii) Bidding on the Phone: Saffronart accepts requests
from bidders to place bids on the phone with our staff
depending on availability. To avail of this service, youmust
be registered as a bidder. Please note that the number of
telephone lines available for telephone bidding may be
limited and this facility is provided at the discretion of
Saffronart.
(iii) Bidding on the Mobile: Bidders may download a
software application from Saffronart onto their eligible
mobile device and use it to place bids during the sale. To
avail of this service, you must be registered as a bidder.
Download the app from the iTunes App store and the
Google Play store.
(iv) Absentee/Proxy Bids: Bidders may place bids prior to
the sale either online or in writing by submitting the
absentee/proxy bid form. See the Absentee/Proxy Bid
Form available at the back of the printed catalogue, or
on the website.
What are bid increments?
Any new bid must be greater than the current highest bid by a
minimum increment. The next valid bid amount is the current
highest bid plus theminimum increment value. The auctioneer
may vary the increments during the course of the auction at
his or her discretion. Online bids however, are accepted only at
the next valid bid based on the minimum increment. Please
refer to the bid increments at the back of the catalogue (on
the reverse of the Absentee/Proxy Bid Form).
Can a bid be cancelled?
Once the auction has started, bids may not be cancelled by a
bidder. Absentee/Proxy bids may be altered prior to the start
of the auction. Absentee/Proxy bids placed online may be
lowered if the bidder has not reached their proxy (maximum)
value. Saffronart reserves the right to cancel a bid at its
discretion if it considers it necessary to do so.
What is the currency of bidding?
Bids may be placed in US Dollars (USD) or Indian Rupees (INR).
However, only buyers in India may pay for their purchases in
INR at the close of the auction. All other buyers must complete
payment in USD. Certain lots have been marked with the sign
. These lots are not situated in India and therefore, may only
be bid for and purchased in USD. Persons residing in India
wishing to bid in USD must be eligible under the various
foreign exchange regulations to make payments overseas.
Please contact Saffronart for further details. Please see the
exchange rate section in our Conditions for Sale online.
What is an Opening/Start Bid?
The opening/start bid is the value at which the auction house
starts the bidding on a particular lot. Absentee/proxy bids
received before the start of the auction will be recorded as
follows:
(i) If the absentee/proxy bid is less than the opening bid
value it will be recorded and displayed below the opening
bid value at the time of the start of the auction in the bid
history for that particular lot.
(ii) If the absentee/proxy bid is greater than the opening bid
value and is less than the next valid bid for that lot (based
on the minimum increments) it will be recorded and
displayed as the current highest bid above the opening
bid value at the time of the start of the auction in the
bid history for that particular lot. The next valid bid in
this case will be greater than the current highest bid by a
minimum increment, which applies to that bid value.
(iii) Multiple absentee/proxy bids received on a particular
lot before the start of the auction will be recorded and
displayed in the bid history of the lot according to the
values with the highest bid being the current valid bid at
the time of the start of the auction. Absentee/proxy bids
received at the same value will be prioritised based on
the time of receiving the bids and will be shown in the
bid history of the lot.
How do I track my bids?
Under ‘My Bids’ on the page "My Auction Gallery", bidders
can keep track of their bids. For ease of tracking bids, bidders
are advised to assign bidding nicknames to themselves when
prompted.
The most updated bid values shall be shown only when the
page on the website containing the information on bid values
is refreshed, which shall happen either automatically at regular
intervals (indicated at the top of the page), or when a bidder
clicks on the "click to refresh immediately" link on the page, or
on the "refresh" or "reload" button on his/her internet browser.
After the values on the page have been refreshed, any changes
in bid values shall not be visible to the bidder until the values
are refreshed again whether automatically or by the bidder.
We encourage bidders to set absentee/proxy bids for lots they
are interested in well in advance of the closing time for a lot.
When does a lot sell? What are closing and winning bids?
The closing bid for a lot is the highest bid at the time a
particular lot’s bidding has ended. No further bids can be made
at that point. The closing bid is considered a winning bid, only
if the bid equals or exceeds the reserve price. If the closing
bid on a particular lot is below the reserve price, it will not be
considered a winning bid and the lot will be deemed unsold.
However, if the closing bid belongs to a proxy bidder and is
below the reserve price, but the proxy bidder’s maximum bid
price exceeds or equals the reserve price, then the lot will be
sold to the proxy bidder at the reserve price. The winning bids
for all sold lots will be posted on the website after the close of
the auction.